Shipping Policy (Apex Boxes)
At Apex Boxes, we are committed to delivering your packaging products safely and on schedule. Please review our Shipping Policy below to understand our shipping procedures, estimated delivery timelines, and applicable terms.
Shipping Coverage
- We currently ship across the United States and offer free shipping on all domestic orders.
- For international orders, please contact our team in advance to confirm shipping availability, costs, and estimated delivery times before placing your order.
Shipping Cost
Shipping within the United States is completely free. There are no hidden fees or extra charges at checkout — you only pay for the products you order.
Processing & Handling Time
Our standard processing time is 1–2 business days after order and payment confirmation.
During peak seasons or high-demand periods, processing may take slightly longer. If any delay occurs, our team will notify you promptly.
Estimated Delivery Time
The total estimated delivery time is 4–6 business days from order placement, including processing, manufacturing, and shipping.
Once your order is ready, shipping typically takes 2–3 business days, depending on the delivery location.
Order Tracking
Once your order has shipped, you will receive a tracking number or link via email to monitor your delivery.
If you do not receive tracking details within 48 hours of shipment, please contact us for assistance.
Delayed or Lost Shipments
We partner with trusted courier services to ensure timely delivery. However, delays may occur due to weather conditions, flight disruptions, carrier backlogs, or other unforeseen circumstances.
Apex Boxes is not responsible for delays caused by third-party shipping carriers or events beyond our control.
In rare cases, printing or production issues may extend delivery timelines. We kindly ask customers to allow additional time in such situations.
If your order does not arrive within the estimated delivery period, please contact us at [email protected]
for assistance.
Incorrect Shipping Address
Please carefully verify your shipping information before confirming your order.
Apex Boxes is not responsible for delays or lost shipments resulting from incorrect or incomplete addresses provided at checkout.
Damaged Packages
If your order arrives damaged, please take clear photos or videos of both the packaging and the contents and contact us within 48 hours of delivery.
Kindly include your order number and supporting evidence so we can resolve the issue promptly. Claims submitted after 48 hours may not be accepted.
Contact Us
For any shipping-related questions or assistance, reach out to us at [email protected] or visit our Contact Us page.